Troubleshooting

Notifications aren’t arriving

On iPhone, web notifications only work once PES is installed to the Home Screen — open pes.app in Safari, Share, Add to Home Screen, then turn alerts on in Settings from inside the installed app.

Everywhere else, check that your browser allowed notifications for pes.app, and that the alerts toggle is on in Settings. Alerts are per device — turn them on from each device that should ring.

Google Calendar looks stale or disconnected

Open Settings and check the Google section. If the connection shows as expired, disconnect and connect again — sixty seconds, and it also upgrades older connections to the current two-way sync. If events look stale, they refresh with the app’s sync cycle; give it a moment or reload.

I’m locked at the paywall

Either the 14-day trial ended or a payment kept failing. Both resolve the same way: Manage billing from the paywall or Settings, fix or add the card, and access returns immediately. Your data never left.

A sign-in code or link expired

Codes and magic links are single-use and short-lived. Request a fresh one and use the newest email — older ones are dead the moment a new one is issued.

Motion, celebrations, and reduced motion

PES celebrates finished work with small, fast animations. If your device is set to reduce motion, PES respects it automatically — the wins still register, quietly.

Something else is wrong

Write to david@chamberlinenterprises.com with what you expected and what happened instead — see Contact support for what to include.